Everything from our shop will be shipped from Orem, Utah. We ship all around the world. Our shipping process and times are listed under each product. Insurance is available for your purchase.
We are responsible for your lovely new purchase until it reaches the Post Office. After that, it is out of our control and we recommend that you purchase shipping insurance. Insurance is to protect against loss or damage during shipping. If you choose not to buy insurance and your purchase is lost or damaged by USPS, we cannot provide a refund. All purchases are shipped by USPS and insured through U-PIC Insurance Services. Insurance can be found in the drop down menu when purchasing each item.
For Regular Orders:
Our current processing time is 3-7 business days BEFORE shipping.
All sales are final unless the item is different than the description or faulty. Custom made orders are non-returnable. Please contact us with any problems and we will do our best to work out a solution. Your satisfaction is very important to us.